Last Updated: 1st September 2024
Chhord is committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of users who visit or interact with our platform.
1. Information We Collect
We collect various types of information to provide you with a seamless experience on our platform:
- Personal Information: This includes your name, email address, phone number, and payment details when you create an account, make bookings, or communicate with us.
- Usage Data: We collect information about how you interact with our platform, such as the pages you visit, the features you use, and the time you spend on different sections of the app.
- Location Data: With your consent, we may collect your location data to provide better service recommendations, such as nearby workspaces and event venues.
- Device Information: We may collect information about the devices you use to access our platform, including the IP address, browser type, and operating system.
2. How We Use Your Information
We use the information collected to:
- Provide Services: Facilitate bookings, event hosting, and trip planning, as well as allow you to connect with other users on the platform.
- Improve User Experience: Use data analytics to improve the platform's performance, enhance the AI features, and personalize your interactions with Chhord.
- Communications: Send you transactional emails, updates, newsletters, and marketing communications that may be of interest to you. You can opt-out of marketing communications at any time.
- Compliance: Ensure compliance with our legal obligations, including tax reporting and security monitoring.
3. Sharing of Information
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your data with trusted third-party providers who assist us in operating the platform (e.g., payment processors, cloud storage).
- Business Partners: With your consent, we may share information with partners who offer services integrated with Chhord, such as workspace providers.
- Legal Requirements: We may disclose your information if required by law or to protect the safety, rights, or property of Chhord, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: Data transmitted to and from the platform is encrypted using SSL/TLS protocols.
- Access Control: Only authorized personnel have access to sensitive data, and we regularly audit our security protocols.
- Data Minimization: We only retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
5. User Control and Data Rights
You have certain rights regarding your personal information, which include:
- Access and Correction: You can request access to or correction of the personal data we hold about you.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
- Right to Deletion: You can request the deletion of your account and associated data, subject to any legal obligations to retain certain information.
- Opt-Out of Marketing: You may opt out of receiving marketing communications from us by following the unsubscribe link in the emails we send.
To exercise any of these rights, please contact us at support@chhord.com.
6. Cookies and Tracking Technologies
Chhord uses cookies and similar tracking technologies to:
- Improve User Experience: Cookies help us remember your preferences and provide a more personalized experience.
- Analytics: We use analytics tools, such as Google Analytics, to understand how users interact with the platform and improve its functionality.
You can manage or disable cookies through your browser settings, but doing so may limit your ability to use certain features of the platform.
7. Children’s Privacy
Chhord is not directed toward children under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a minor, we will take steps to delete that information.
8. International Data Transfers
Chhord operates globally, and your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable privacy laws and that appropriate safeguards are in place to protect your information.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through the platform or via email. Your continued use of Chhord after any updates indicates acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:
Email: support@chhord.com
Address: 1607/1, Sector 40B, Chandigarh, PIN: 160036
Phone: 7903512756
By using Chhord, you acknowledge that you have read, understood, and agreed to the practices outlined in this Privacy Policy.